Everything Pavilion does

Features

Everything a UK bowls club needs to run the green, the membership and the money — in one place. Fill this page with your own screenshots, or leave the built-in feature list below.

Basic is free for ever, and anything below with no badge is in it. Standard and Premium mark what those plans add, each one including everything below it. Where a single line sits on a different plan from the section it is in, it says so at the end.

📅 Bookings & the green

Live rink availability grid members can book from
Sessions, roll-ups, blackouts and closed days
A weather outlook for your green — seven days on the rota and the dashboard, five on the booking grid, where you are looking at a day rather than planning a fortnight
Rain-off watch — days at risk of rain are flagged before you get there
Rain-off control — close the green and tell every member in one tap, with closure statistics
When will they actually be on the rink? A four booked for two who will not be along until three have left an hour of green standing idle, and until somebody says so nobody can use it. Pavilion asks when the booking is made, filled in with the session start so arriving on time takes no thought
A later time puts the booking on arrival checks — on the admin dashboard, and on the Duty Steward tablet with the Standard plan. Offer the empty part of the slot to whoever is at the desk, or carry the group on to the next session, players and all, in one press
Nothing is offered that cannot be had — rinks and times already taken are greyed out as the booking is made, rather than refused at the last step
Public rink hire with fees and deposits — Standard plan
Kiosk / sign-in mode for the clubhouse tablet — Standard plan

🔧 The maintenance logStandard

The taps, the boiler, the gutters, the mower service, the electrical inspection. Things remembered by whoever happened to do them last — until that person stands down, and the club finds out about the boiler in November
Repeating jobs and one-off ones. “Get the gutters cleared before the autumn” happens once and still wants chasing; a service that slips by a fortnight carries on from the day it was done, not the day it was due, so it does not stay a fortnight late for ever
What it cost, and who did it. A committee asked what the clubhouse costs to keep going answers from this — and next time, somebody needs to know who came last time and whether they were any good
Anything due within the month shows on the admin dashboard, worst first — and the card is not there at all when there is nothing to say, because an alert that is present and empty every day is one people stop reading
An empty list offers the eight jobs most clubhouses need — boiler, gutters, mower, electrical inspection, gas certificate, extinguishers, PAT testing, taps. Offered rather than done for you: a club handed eight overdue jobs on first sight learns to ignore that screen
Same reminders, same report and same export as the safety checks above, because underneath it is the same system — but a separate screen, so a leaking tap never appears among the fire alarm records an insurer has asked for

📝 Joining, on paper as well

Somebody who wants to join at the bar on a Tuesday is handed a sheet, fills it in with a biro and gives it back with the money. That is still how most people join a bowls club, and no amount of online form replaces it
So Pavilion prints your club's own application form — two sides of A4, ready to photocopy. The club name, the membership types, the fees and who to ask about joining all come from your settings, so it is never the form that is out of date after a committee meeting
The joining offer appears only when one is running. Where a part-year price is available the form shows it beside the annual fee with a box for each; where none is, that panel is not printed at all. It asks the same question the join page asks, so the paper and the screen cannot quote different figures
A Join form button on the Duty Steward toolbar, so whoever is on the desk can produce one for somebody asking — priced for that day
It asks what a club actually asks: name and address, telephone and mobile, date of birth, an emergency contact and their relationship, the membership chosen, the consent ticks for the directory, photographs and Gift Aid, whether they have bowled before, a signature — and a box at the foot for the club to record who took the payment and how

🏠 The dashboard, arranged your way

The club at a glance the moment you sign in — today's bookings and who is playing, the membership figures, renewals due, unfilled duties, the weather, the green's status and the club's news, all on one screen
Press a number to see what is behind it. Every figure opens the actual records it counted — the bookings, the members, the empty rota slots — as a list you can print or take away as a spreadsheet, and any row opens the record itself. A figure nobody can check is a figure somebody eventually stops believing
Move anything anywhere. Arrows on every section header carry it up or down the page, and they all live in one list — so the weather can sit at the very top and the charts at the very bottom if that is how your club reads it
Hide what your club does not use, and get it back. A × on any section takes it off; everything hidden is listed at the foot of the page, and one press puts it back. Nothing disappears with no way to find it again
Panels of report charts. Three charts to a panel and as many as six panels, each moving and hiding on its own — press ＋ on a panel header to add another and pick the charts for it
Every arrangement is per person. The treasurer, the fixtures secretary and the membership secretary sign in to three different dashboards on the same club, because they are looking for three different things
Turn off the cards reading zero, or the ones with nothing in them yet, in one press — and set an alert on any card, so lapsed members going past two says so rather than waiting to be noticed

📊 Seventy-three reports, and a builder for the rest

Seventy-three reports the club starts with, filed under eight subjects: members and applications, bookings, money, the rota, the premises, matches, events and visitors, and the club's own property. Each is a question a club asks out loud — who has not renewed, how busy is each rink, what is still unpaid, which duties are unfilled, what the clubhouse has cost — rather than a demonstration of what the software can do
They are yours from the day you install it: rename them, change them, copy them, delete them. Copying one that is nearly right is how most clubs will write their own, and a deleted one does not come back on the next upgrade
A builder for everything else. Drag a field across to make it a column, or drop it on grouping, conditions or sorting. Every field has a plain button beside it too, because dragging is pleasant on a laptop and impossible on the tablet in the clubhouse
Fields from a linked record come across as well, where the link is one to one — a booking has one rink and one booker, so the rink name and the booker's email are columns on a bookings report
The report is the page you are building. The table draws itself as you assemble it, and a Show real data switch fills it with your club's actual rows — so you find out that a column is the wrong one while you are choosing it, not after you have handed it round
Grouped reports come out banded, the way a treasurer writes them by hand: a heading for each group, its rows beneath, a subtotal under those, and a grand total at the foot. Each column chooses its own — a total for the money, an average for the age, the highest for the biggest single payment — and groups nest as deep as you like, with the inner totals rolling up into the outer ones
Conditions that can be combined properly. Number them and write 1 AND (2 OR 3), with NOT and brackets nested as far as the question needs; it is checked before the report will save, so a mistyped rule is caught rather than quietly answering something else. A condition on one of your own lists offers your own values instead of a box to type into
Columns are handled on the column. Drop a field before or after one that is already there, drag the headings to reorder, set each column left, centre or right, and sort by more than one at once from the arrows in the heading
Every report exports as a spreadsheet, an Excel file or a PDF — from the rows on the screen rather than run again, because a report exported an hour after it was read is how two people end up arguing about which of them has the right total. The bands, subtotals and grand total print with it
Charts, and a dashboard that answers before it is asked. A grouped report can draw thirteen kinds of chart, chosen from a picker that draws a working example of each rather than a list of names: bars, bars across and lollipops for comparing sizes; a line or a filled line for a run over time; a pie, a doughnut, a share bar or blocks for splitting a whole; a running total where each bar starts where the last one ended, which is how the year actually added up; a web for a shape you can lay beside last season’s; a funnel for enquiries, applications and paid up; and a dial for one figure against the budget
And the settings a chart usually decides for you. Which order and how many, with everything past the limit added together as one “others” rather than quietly dropped. One colour, a colour for each, or light to dark by size. A target, drawn as a labelled dashed line with the scale stretched to reach it. Gridlines on or off, the figures shown or not, and money shown in your own currency symbol
The chart draws as you build it, above the table, from the same code that draws the finished one — so a setting is watched working rather than saved and hunted for afterwards. And the colours are checked for red-green colourblindness, which affects about one man in twelve: the order they are handed out in is tested pair by pair rather than eyeballed by somebody who would not see the problem
Pin them to the admin dashboard in panels. Three charts to a panel, because three across a row is where a chart is still readable, and up to six panels — eighteen charts — arranged in whatever order suits you. Each panel moves and hides on its own, each chart says when it was drawn and redraws on request, and pressing one opens the report behind it. Admin only: club-wide figures have no business on a members' app
File them your own way. Give a report you have built a description so the next secretary knows what it answers, and make your own categories with your own icon and colour — a Pavilion update never overwrites them
Search across the lot, and star the ones you actually use — they gather under the subjects as Kept to hand. Favourites are per person, because a treasurer and a fixtures secretary want different reports within reach

💷 Gift Aid that actually gets claimedPremium

A hundred and fifty members giving £20 each is £750 a year sitting with HMRC because nobody in the club fancies the paperwork. That is several times what Pavilion costs, and it is the most common thing a club leaves on the table
Declarations kept properly — who declared, when, by what means, the wording they agreed to, and the name and address as they gave it. Snapshotted at the time, because a member who moves house must not retrospectively change a claim that has already gone in
The claim is built from money that actually arrived, dated the day it cleared, and only where a declaration was in force on that date. Not from a notional figure per member — which is how a club ends up claiming for somebody who paid nothing that year
The HMRC Charities Online schedule, in HMRC's own layout rather than a spreadsheet of somebody's invention, plus GASDS — the small donations top-up — worked out from cash takings in a donation category you nominate
A claims history, so nothing is ever claimed twice. Once a payment is on a submitted claim it cannot go on another, and a claim HMRC rejects can be voided — which releases its payments and keeps the record of what was sent
And it is careful about what a bowls club may claim on at all. HMRC is explicit that a CASC cannot claim on membership subscriptions, because members get personal use of the facilities. Pavilion excludes them by default and states the rule where the decision is made, rather than quietly building a claim that may be invalid

🏷 Funds, reserves and the trustees' reportPremium

A club that takes a £15,000 grant to relay the green has taken money it is not free to spend on anything else. If the accounts show one pot, the trustees are signing something that is not true
General, designated, restricted and endowment funds, with the funder's own wording kept against the restricted ones — because that wording is what the club is actually bound by, not a summary of it
Overspending a restricted fund is warned about, because it is the mistake that really happens. The fix is a transfer from general funds, recorded as the committee decision it is rather than as a ledger entry — no money entered or left the club. The other direction is refused
A trustees' annual report to hand to your independent examiner: the statement of financial activities split restricted and unrestricted, the balance sheet, and the narrative sections — saved, so next year starts from this year's wording rather than a blank page
Free reserves, in months of running costs, against the target the club has set. It is the single most-asked-for figure in a small charity's report and the one most clubs cannot produce
A pack for your examiner, and it says so — Pavilion does not claim SORP compliance and does not print threshold figures, because the Charity Commission's are changing and a number baked into software is a number that goes stale

📁 Insurance, licences and certificatesPremium

The employers' and public liability insurance, the premises licence, the gas safety certificate, the electrical report, the fire risk assessment, the music licence. The paperwork somebody official eventually asks to see, and which currently lives in a lever-arch file at the treasurer's house
A check recurs; a certificate ends. Pavilion already tracks the things that repeat — testing the fire alarm, clearing the gutters — where being a fortnight late is untidy. A policy has a hard end date, and the morning after it the club is uninsured, with nothing anywhere to have said so
Each entry holds what it is, who in the club owns it, the insurer or authority, the policy number, the dates, what renewal costs, and the certificate itself attached — stored privately, because a compliance folder at a public web address is a list of everything the club is insured for
Warnings sixty days out, then thirty, then seven, and on the day. To the person who owns it and to the club — an entry with nobody named still warns somebody, because a policy must not lapse in silence because a dropdown was left empty
Anything close or already past appears on the dashboard, worst first — and the panel is not there at all when there is nothing to say, so it never becomes the box everybody has learned to ignore
Fifteen entries most clubs turn out to hold are offered rather than created, and they arrive with no dates on them. An invented expiry date is worse than a blank one

⚡ What the clubhouse costs, and what it will costPremium

Meter readings, turned into an answer. Consumption a day, what it costs at today's tariff, and the same period last year — which is the figure that actually tells a committee something. Taken by whoever happens to be passing
A reading that implies an impossible jump is flagged, not refused. Tell the club with a genuine leak that its reading cannot be right and it stops reading the meter altogether
Energy contract end dates, above everything else on the page. Being rolled onto a standard tariff by inattention is the most expensive thing a club does by accident
What everything is worth now. Expected life against purchase price gives a written-down value at any date — the figure the balance sheet wants and the one most clubs guess at
A ten-year replacement plan. What falls due each year and what it will cost, which is what a reserves policy is built from — and the answer to "when will the green need relaying and have we got the money"
Record a disposal and the item leaves the stock-take, the value total and the list that goes to the insurer. A mower sold last spring stayed on all three before

🧾 Who changed what, and whenPremium

Ledger entries created, edited or deleted. Expense claims approved, rejected and paid. Supplier bank details changed. Permissions granted. Settings altered. Officers signing in
It is for the day something is disputed — which for a charity's treasurer is the difference between an awkward meeting and an unanswerable accusation
It records what actually changed, field by field, rather than copying the whole record — a full copy would quietly build a second database of members' personal details in the one table nothing ever deletes
Nothing can be edited or deleted from the screen, and each line carries a fingerprint of itself and of the line before it, so a row altered directly in the database can be detected. Pavilion is also honest about the limit: it cannot stop somebody with full database access rewriting the lot, and no software can
Searchable by area, person and date, exportable, and kept for as long as your retention policy says — seven years suggested, not one. A dispute surfaces at the next examination or when somebody stands down, and a trail deleted after twelve months is empty at exactly the moment it is first needed

🛟 Safeguarding, DBS and qualificationsStandard

Who is DBS checked, who is first-aid trained, who holds a coaching qualification — with the dates. A tick on a member record has no date on it, and a check treated as good for three years cannot say when it ran out
Certificate numbers are recorded. Certificates are not kept, and there is deliberately no way to upload one. A club that photographs DBS certificates has created a file of criminal-record data it must then protect, justify and eventually destroy. What Pavilion records is the number, the date, and who saw the original — which is what the club actually needs to be able to say
A who is covered screen: the roles the club has decided need a credential, who holds a current one, whose has lapsed, and the gaps. It is the screen a county affiliation return is filled in from
Juniors — who is under 18, whether parental consent is recorded, and who the responsible adult is
Administrators only, at both ends. A steward has no business knowing who has been DBS checked, and a register half the club can read is one no safeguarding officer will put anything real into
And it is in the Standard plan rather than the top one, deliberately. A club with juniors needs to know whose check has lapsed whatever it pays

💾 Backups that happen without anybody rememberingStandard

This is how a volunteer-run club actually loses eight years of membership records: not a dramatic hack, but the person who set the website up moves away and the hosting quietly lapses
Every table the club holds as a spreadsheet, plus the settings, plus a written explanation of what each file is and how to get it back — on a schedule, kept on the server or emailed somewhere that is not the club's own website
Silence is not good news, so every run is recorded with its size and how long it took, repeated failures raise an alert, and the screen warns when the last good backup has gone stale. A backup that fails quietly is worse than none, because the club believes it has one
Passwords and payment keys are listed by name but never included. A backup carrying the club's card-payment key is a liability sitting in somebody's inbox
Restoring is a written procedure rather than a button, deliberately. A one-click restore that half-works on a live club fails in the middle and leaves nobody able to say what state the data is in
The manual export stays free on every plan, for ever. A club that cannot get its own data out is a club being held hostage; what is paid for here is that it happens without anybody remembering

🗂 Bringing your old system with you

Moving the members across is the easy half, and Pavilion has always done it — a CSV from Member Mojo, a spreadsheet, or whatever your old system gives you, mapped column by column with a dry run first
The half clubs actually worry about is everything that came before: eight years of “when did she join”, “did he pay in 2021”, “what did we send them about the AGM”. A club that loses that on the day it switches has not moved its records, it has started again
So Pavilion reads both of Member Mojo's history screens — the activity log, which becomes contact history on the member, and the payment list, which becomes what they have paid over the years. Templates for each, with the columns already named as Member Mojo names them
Old payments are deliberately kept out of the accounts. A payment from 2021 belongs in 2021's books, which are closed and examined; writing it into this year's ledger would put the accounts out by the whole of the club's history. They show on the member under “Before Pavilion”, which is where somebody actually looks to answer “has this member ever paid for a locker”
Running it twice is safe — the second run imports nothing and tells you how many it recognised, so a club can work in batches, or start again after fixing a few unmatched names, without doubling anybody's history

🧦 Lost propertyStandard

The drawer behind the bar, written down. It works perfectly well until the person who knows what is in it is away — and then a member asking after a jumper is told to have a look themselves, and the club has invited somebody to rummage through everybody else’s belongings
Take the photograph. “Blue fleece” describes forty fleeces and settles nothing; a picture settles it in one glance, at a distance, without anybody opening the drawer
Where it is kept is never published. There is a box for it and it is admin-only: a club that publishes “gold bracelet” alongside “the unlocked cupboard in the green hut” has published a shopping list
Signed for on the screen with a finger when it is collected — by a member, or by a visitor typed in by name, since visitors leave things behind more often than members do
A list of everything that has sat there longer than your club’s patience, for the charity-shop run. Nothing is ever deleted, including what was given away, so a member asking in March gets an answer rather than a shrug
Put it on your website or in the members’ app, and somebody who has lost their glasses can look before driving over

✉️ Are you coming?Premium

Members can already sign up for an event from the app, and that works for the members who use the app. The Christmas lunch, the AGM and presentation night are not events for the members who use the app — they are events for everybody, and the twenty people the caterer needs a number for are the ones least likely to sign in to answer a question about Saturday
So the hard part was never the email — it was replying without logging in. Every invitation carries a link of that member’s own with three buttons on the end of it: I will be there, I cannot make it, not sure yet. One tap on a telephone. No password, no app
Somebody who has not answered is not a “no”. Three answers and the absence of one, kept apart on purpose — a club that reads silence as a refusal cancels the lunch that forty people were coming to. One button chases only the people still outstanding
Replies change. Somebody says yes in October and their daughter has a baby in November. The link works as many times as they press it; set a closing date and it stops taking changes after it
Whether the other names are shown is decided per event. Who else is going is exactly why people come, and exactly what some would rather not have broadcast — and the right answer for the Christmas lunch is not the right answer for a bereavement collection
The link opens one thing and nothing else: the answer to one question about one event. Only its hash is stored, so a copy of the database is not a set of working keys
Members with no email address are counted and reported rather than quietly skipped — “we invited everybody” and “everybody got an invitation” are different sentences, and a secretary needs to know which one is true before ringing the caterer

📋 The record that it was checked

Toilets, the fire alarm, the first aid kit, the defibrillator — the log most clubs keep in a book on a shelf, which answers “was it done?” only if somebody can find the book and read the handwriting
You decide what gets checked and how often — every so many days or weeks, or a day of each month — and name a member, a role or an email address to be told when it falls due
Reminders go once per due date, not once a day. A daily email about the same overdue check is one people learn to filter, and then they miss the one that mattered
Move just the next one when the hall is booked or the person is away, without changing the schedule underneath
Recording one takes a moment — today’s date, the time now and your name are already filled in. Who did it is kept apart from who typed it in, because a steward writing up the greenkeeper’s morning check is the ordinary case
Entries cannot be edited or deleted. A safety record that can be tidied up afterwards is not evidence of anything — and the moment it can be, somebody will be asked whether it was
A report over any period with the average and the longest gap — twelve fire alarm tests in a year is a fine total and still wrong if nine of them were in March — and a CSV of every entry for whoever is asking

🧑‍🍳 The Duty Steward tabletStandard

The Duty Steward screen on an iPad behind the bar as a home-screen icon — it opens full screen, like an app, and stays there
Whoever is on duty starts their shift with their own PIN. The guest fees they take and the arrivals they mark carry their name, so the cash-up adds up to a person rather than to the tablet
End shift locks it for the next one, and a shift left running overnight lapses on its own — the morning always starts locked
Everything a steward reaches for on one screen: who is booked, who has arrived, guests and their fees, the till, the cash-up, and the rink sheet for the clipboard by the door
Take a booking without leaving it — press any rink showing as free and the form opens already knowing the rink, the session and the day
The rink sheet for the clipboard by the door, printed or as a PDF — because “print to PDF” works on every device except the tablet by the door, which is the device it is printed from. A closed rink says CLOSED with the reason, rather than reading as an empty box on the sheet people write names onto
The PIN says whose shift it is; it does not sign anybody in. What the tablet may do comes from the account it is signed in as, so a shared tablet by the bar is not a second way into your website

🌱 Greens care & maintenancePremium

Maintenance diary for natural and artificial greens
Recurring schedule with due / overdue reminders (in-app & email)
Product & material register with stock and MAPP numbers
Readings & trends — green speed, sand infill, moss / algae
Compliant pesticide-usage export and a setup wizard

👥 Members & membership

Join online — public sign-up form that takes the details and the first subscription, pro-rata and joining fee included
Questions that only appear when they apply — ask "which coach?" only after "would you like coaching?", or a guardian's name only of juniors. A question that was never asked never blocks the form — Standard plan
Applications, approvals and an automatic welcome pack
Membership types you define yourself, each with its own fee and rules
Pro-rata for mid-year joiners — a share of the fee for the part of the season that is left, worked out automatically and set per membership type
By whole months or by actual days, whichever your club thinks fairer. On a £120 subscription somebody joining on 28 October pays £60 by the month and £50.96 by the day — on a £400 one that difference stops being trivial
Or a cut-off date after which next season is included — the "join after Christmas and next year is free" offer, handled for you
Or a set price for a joining window — “join in August or September: £85 until the end of March”. That is not pro-rata; it is a figure your committee agreed and printed, and software that quotes £92.31 instead has made a liar of the club. Give Pavilion the dates and the price and it charges exactly what you advertised
A joining window for every part of the year — a full pro-rata table in two-month steps, June/July, August/September, October/November, December/January, February/March, each at its own price, including the one that runs across the year end
The member sees the reason, not just the figure — “6 months left of the season, so 6 twelfths of the £120 annual fee”, or “joining between 1 August and 30 September, which your club charges £85 for”. Nobody is asked to take a number on trust
Your secretary gets the same answer as your website. Adding a member by hand works the fee out from the same rules the join page uses, so two people entering the same member arrive at the same figure — still editable, because a club sometimes waives a fee
Members can renew on their own date, not just the club's — and the new-season rollover leaves them exactly as they are
Terms per type: the club year, twelve months from joining, or a life membership that never expires
And a member can actually be removed, once a club is sure. Pavilion shows every place it holds something about them first, saying per line whether it would be removed, anonymised or kept — because those are three different promises to somebody who has asked to be forgotten. Anything touching money is anonymised rather than deleted: a treasurer who finds last season's figures have quietly changed will not trust the software again
The same job over everybody who left more than a chosen number of years ago, listing who it would touch before it touches anybody
A one-off joining fee, and a different price for renewing members if newcomers pay a different rate
Household and family memberships — one subscription covering a couple or a family. Say how many people a membership type covers, link them on the paying member’s record, and everybody on it keeps their own login, bookings and rota duties
Nobody on a household membership is ever chased or lapsed for a subscription their household has already paid — and settling it settles it for all of them, so the money is counted once
Renewals with automatic reminder sequences
Pause the renewal round when the date arrives before the AGM has set the fees — reminders and lapsing stop, members can still renew if they want to
Move a batch of renewal dates by days or months, for a green that opened late or a season cut short
Quick renew for working through a pile of cheques — one member at a time, the amount already filled in, straight on to the next one due
Vouchers and discount codes — a code members type in, or an automatic discount applied to chosen membership types. Percentage or fixed, with usage limits and expiry dates
Digital membership cards and wallet passes — Standard plan
Searchable directory and a self-service portal
Guided CSV import from your old system — including membermojo
Membership numbers in your own format — your prefix, your separator, however many digits — carrying on from the highest number you already use, and never renumbering anybody
An audit of your own records: who shares a membership number, who has not got one, and who looks like they are on the books twice — the second subscription chased and the second card printed that nobody ever spots

🧾 Till, bar & shopPremium

A proper till on a tablet at the bar or hatch — bar, kitchen, shop and green fees
Carries on serving when the internet drops. The tablet keeps the price list, the open session and the member list, queues sales while it cannot reach the website, and sends them the moment it can — so a broadband fault at six o’clock on a Saturday does not close the bar
Cash, card, or straight onto a member’s account — or split one sale across all three
Change worked out for you, with one-tap buttons for the notes and coins handed over
Printed or emailed receipts, and reprints from the till itself
Barcode scanning — any USB or Bluetooth till scanner, nothing to install
Opening float, safe drops and a guided end-of-day cash up with a note-by-note count
A Z report that cannot be altered once the till is closed
Stock control — deliveries in, wastage, and a stocktake that asks you to explain each difference
Takings by category, item, day and hour — with margin where cost prices are known
Takings posted straight into the club ledger at cash up
Locked to an eight-digit staff PIN, checked on the server for every sale
Every sale carries its own reference, so a dropped connection can never ring the same round up twice
Search the price list by name or barcode, and open-price items for an odd drink or plate of food that still book to the right category
Refunds by item, with a reason from your own list — unopened goods go back on the shelf, spilt or smashed ones are written off as wastage
Petty cash at cash up — the ice, the milk, the gas bottle — so the drawer balances instead of being mysteriously short
Cashing up records who counted it, and is its own permission separate from serving
Settle a member’s subscription or match fee at the bar, in full or in part, without it landing in the day’s takings

👋 Leaving, and knowing why

Recording somebody as having left is a proper goodbye, not a flag: the club stops writing to them, their upcoming bookings are cancelled, their rota duties released, their locker freed, competition entries withdrawn and any committee role cleared
Why they left, from a list — moved away, cost, health, no longer playing, joined another club, unhappy with the club. Four people moving away is weather; four saying it costs too much is a decision somebody made
Deceased is its own status, so the club never writes to that address again — while their record, their playing history and their name in past results stay exactly as they are
A leavers report a season at a time: joined, left, net change, how much of the membership you kept, and the breakdown by reason
Members can tell the club they are leaving from the app — and it changes nothing until somebody has spoken to them, because a fair few people who press it on a bad Tuesday have changed their mind by the weekend. The app is Standard plan
Somebody who comes back is restored, not re-created — their history, their appearances and their long service all still count

⚙️ Admin & peace of mind

Configurable for any UK club — nothing hardcoded
Roles and a permissions matrix
Consent asked for where somebody is actually deciding — on the join form, in their own words, recorded against their own address rather than whoever was at the keyboard. Members can see and change it themselves
Subject access and erasure driven from one list of every table that holds member data, each saying whether it is exported, deleted, anonymised, or kept — and why. Payments, Gift Aid and the accident book are kept because HMRC, the examiner and the insurer say so
A retention policy you set: how long to keep declined applications, sign-in logs, guest names and the details of members who left long ago. Attendance figures are anonymised rather than deleted, so the numbers behind a rates-relief case survive without saying who was there
Everything starts at “keep for ever” and nothing runs until you choose otherwise — an update must never quietly start deleting a club’s records
Data export and encryption at rest
One-click self-update and a built-in support desk
Guided setup wizard, help system and a demo mode

🎓 Coaching tutorialsStandard

Everything a new bowler wants to ask but will not — what a toucher is, why everybody shouts at the skip, which way the thing is meant to curve
Twenty-six tutorials as standard, across first steps, the delivery, how the game works, on the green, bowls and kit, and playing better
Written for somebody holding a phone rather than a rule book — and the rules follow the Laws of the Sport of Bowls, Crystal Mark Fourth Edition
Read wherever the member is — in the members’ app on a phone, or on the members’ portal on a laptop, with the same progress carried between the two. Older members read the website sitting down rather than the app standing up, and coaching nobody can reach is coaching nobody uses
In their own time, with a progress bar and a search — and nobody sees how far anybody has got, which is what makes people willing to start at the beginning
Their own dashboard says “3 of 26 read”, which is what brings somebody back to a tutorial library. A bare link does not
Every word is yours to change. Reword them, reorder them, hide one, or write your own for anything specific to your club — and a Pavilion update never overwrites your version
Add a video link to any of them — a phone video of your own coach on your own green beats any polished one from elsewhere
Put the whole library on your public website with one shortcode, as a page for anybody wondering whether to give bowls a try

📱 Members’ & admin appsStandard

Add-to-home-screen apps — no app store needed
Face ID / fingerprint sign-in — no password to forget
Branded as your club — your name, logo, colours and app icon
Bookings, rota, noticeboard and club officials
Membership card and QR check-in
See what you owe and pay from the app — with the full account behind it: every charge, payment and refund, and, where the club runs the Premium till, receipts for anything bought at the bar
Push notifications for club updates and rain-offs
A separate admin app so the committee can run the club from the green — Premium plan
Getting everybody onto it is one screen. See who has signed in, who has been invited and who has never been asked, and send the invitations in batches — each a one-time link that lets the member choose their own password. No password is ever put in an email, by us or by you

🛒 Club storeStandard

Sell what the club sells besides membership — shirts, dinner tickets, an insurance levy, a locker, competition entry
Sizes and other choices, each able to cost a little more, and a box to ask for the name to embroider or a dietary note
Offered as an optional extra when members join or renew — which is when most of these things actually get bought
Or a store page members can visit any time
Every order lands on the member’s account — in their statement, and in the ledger and the year-end accounts where the club has Premium. No second list to chase
Stock counts that cannot be oversold, and a limit on how many one member may have
An orders list that adds up everything still to hand over, grouped by item and size — the list to take to the supplier, and it prints

🎯 Member groupsStandard

Mailing lists defined by a rule instead of kept by hand: "full members who have not paid", "everyone over 70", "anyone who joined this season"
Worked out fresh every time it is used, so a group is never out of date and nobody is left off
Rules on type, status, subscription, committee role, town, age, years a member and the joining and renewal dates — and on Gift Aid where the club has Premium
Rolling windows — "renewal due in the next 30 days" stays right all year without touching it
The count updates as you build it and names a few of the people it catches, so you can see you have described what you meant
Use one as an email audience, with its own unsubscribe link — and an unsubscribe beats the rules, every time

🕓 The club’s memoryStandard

A dated, signed record of every dealing with a member — the phone call, the email, the letter, the word at the bar — instead of one notes box everybody types over
Date it to the day it happened, not the day somebody got round to writing it up
Alongside it, everything the club did on its own: subscriptions recorded, reminders sent, a lapse, an application approved, a welcome pack, an app invitation
And every change to the record itself — type, status, renewal date, membership number, committee role — with what it was, what it became, and who changed it
Which answers the question a membership secretary is asked more than any other: when did that change, and who did it

💷 Accounts & financePremium

One billing ledger — subscriptions, guest fees, lockers, hire and more in a single view of what each member owes
Take card payments — online and recurring (Stripe, GoCardless, PayPal) from the Standard plan, with the in-person SumUp reader on Premium
Payment requests — email members a link to pay a match fee, session or trip — Standard plan
Donations collected when members join or renew
Invoices with templates and auto-numbering
Expenses, suppliers and a treasurer’s view
Gift Aid declarations and claims
Bank reconciliation against a statement import
Dual approval for changes to club bank details

✉️ CommunicationsStandard

Drag-and-drop newsletter builder
Bulk email to the whole club or a group, with an archive
The noticeboard and club news are in Basic; club polls, surveys and documents are added here
TV display panels for the clubhouse screen
WhatsApp share helpers — no third-party fees
Already use Mailchimp? Keep it — members and their groups sync across as tags. Pavilion only ever adds and updates, and never unsubscribes anybody

📦 Inventory & assetsPremium

A register of what the club owns and where it lives
Quantities, sizes, condition and approximate values
A photo of each item, straight from your phone
Filter by location or category and export a CSV for insurance

🏆 Matches, leagues & socialStandard

Friendly matches with squads and scorecards
Leagues, ladders and knockout competitions
Games nights and a club events calendar
Leaderboards and season statistics

📋 Rota & volunteers

Weekly duty rota with roles and assignments
Availability collection from volunteers
Steward dashboard for the day’s duty — Standard plan
Duty reminders by email

Try all of it in the live demo

A full sample club, ready to click around. No sign-up.

Live demo Compare the three plans See pricing